Operations Management: Digitalizing Supply Chains

Managing corporate practices to obtain efficiency feasible inside organizations is called operations management. For organizations to increase profits, they focus on renewing raw materials and labor into final services and products in some efficient ways. The operations-based management group is entitled to produce the much possible level of profitability by balancing revenues and costs. Operations management entails using various resources, including personnel, technology, and equipment (Benjaafar & Hu, 2020). Operations managers obtain, create, and supply items to customers according to the customer’s demands and the organization’s capabilities in question. This paper will shed more light on how organizations utilize proper operations management practices to enhance efficiency.

Lean operations principles are essential to every operations team within organizations. Under a business setting, lean-based operations refer to a strategy based on completing more while having less. A minimalistic approach is best employed whenever it entails company operations and daily activities. An overall lean firm notices the cruciality of customers’ value and focuses its major activities on increasing it constantly. An excellent value production-based procedure that releases zero waste seems to be the ultimate aim of efficiently offering excellent value for consumers.

Making lean operations principles work in any organization starts with an overall in-depth review of the firm’s operations and identifying alternative, highly efficient methods of achieving the business objectives. Optimizing substantial parts of a firm, like the staff and physical surroundings, to increase production and performance is also part of the operations manager’s business transformation. Operations managers can build a lean atmosphere to cut costs and eliminate energy loss, materials, and time to achieve financial success. This process is typically accomplished by developing a planned personnel structure, optimizing facilities, and refining procedures. Digital changes that expedite communications and automate internal chores are frequently used to support or enhance lean operations-based management initiatives. Every industry has lean operations that can be learned from various perspectives. With a dedication to the consumer that determines its organizational operating model, Amazon.com becomes an organization that illustrates this strategy (Ciraldo, 2022). After twenty-five years, they have remained true to its initial mission objective by claiming they want to stay the most excellent customer-centric organization.

Tactical and calculated training of employees and managers offers a great insight into enhancing or improving outputs. Applying better training to managers and employees can be delivered through training programs that educate staff members on the cruciality of efficiency. Nike, for example, offers its managers and employees better training programs that focus on maximizing staff output. Companies that invest in staff training benefit since well-trained staff contributes to increased productivity and profitability. Employee and manager training should positively impact employee-based retention rates, client satisfaction, and the ability to develop innovative product concepts. Practical training reduces labor by minimizing the time devoted to problem-solving. It saves money over the long term by creating a more productive employee population. Leadership, emotional, teamwork and time management are various calculated training approaches that enhance employee output.

Operations managers can reduce waste within operations effectively and efficiently through professional processes that allow efficiency. Due to rising disposal prices, more demanding regulatory requirements, and the increasing difficulty in locating facilities that take waste materials, waste is becoming a growing challenge for businesses worldwide. Identifying and eliminating the sources of waste inside the company’s processes and taking a systematic approach to eradicating them will allow the organization to keep waste concerns to a limit. Six Sigma and Lean Thinking are business or operations management strategies that can streamline workflow, deliver quality enhancements, and increase performance and effectiveness in all types of enterprises (Haddud & Khare, 2020). Waste reduction and increased efficiency are frequently associated with one another. On the other hand, there will be instances when one will have to choose between minimizing the quantity of trash generated and increasing the efficiency of the operations.

On the other hand, operations managers work hard to ensure the whole business operations are done correctly to deliver quality products and services to customers. Throughout the business industry, operations-based management is concerned with controlling a company’s operations to maximize the overall efficiency with which projects are executed. The operations manager will be expected to carry out a variety of strategic responsibilities (Haddud & Khare, 2020). Operations managers ensure to come up with excellent product designs. It is the creation of an item that would be marketed to the final user, which becomes the goal of product design. Creating innovative thoughts or extending existing ones is part of the mechanism that will ultimately produce new goods. The designated operations manager’s primary role is ensuring that goods dispatched to consumers suit their preferences while also being inclined to newly attained market dynamics, among other duties. Consumers seem to be more concerned with the quality of products than the volume, and the company should put in place processes to guarantee that the products it produces suit customers’ requirements.

Operations managers need forecasting and supply chain management skills to ensure excellent quality of goods and better customer service. Forecasting is creating predictions about incidents that would occur supported by evidence collected in history. One among several incidences that operations-based managers are responsible for forecasting is the general public’s overall demands for the organization’s goods or products. The manager’s responsibility is to decide upcoming trends in demand based on historical and current statistics on adopting the firm’s products. The projections assist the company in determining the number of items required to satisfy the market’s requirements.

Managing the manufacturing processes from raw resources to completed goods is what supply chain management entails. Manufacturing, transportation, distribution, and dispatch of items fall under supply chain management (Vipond, 2022). The operations managers are responsible for overseeing the supply chain management process, which includes inventory control, the manufacturing process, transportation, marketing, and the procurement of vendors to ensure that the necessary commodities are available at affordable prices for the customers (Vipond, 2022). Properly controlled supply chain processes will lead to a more effective manufacturing process, lower overhead expenses, and the fast service of items to the end customer.

Delivery management falls under the supervision of the designated operations manager. Besides, the manager is responsible for making certain decisions that allow goods to be delivered to customers on time. After the goods have been dispatched, operations must check with all customers to confirm that the products are what they purchased and match their required functionality (Vipond, 2022). When a consumer is dissatisfied with a product or expresses dissatisfaction with specific aspects of items, the operations managers collect the criticism and direct it to all appropriate departments.

Business innovation management has the power to enhance excellent competitiveness and overall performance within organizations. For example, Apple Inc. has excellent business innovation management that makes its products unique, leading to overall performance and competitiveness. In a variety of ways, innovation aids in securing a competitive edge. New products significantly correlate to market performance, which is among the essential qualities of innovations. The introduction of new items can achieve increased profitability. A company can’t grow its earnings if it does not constantly innovate. A firm’s ability to stay competitive is aided through innovation (Staff, 2021). There are now more enterprises to compete with today than previously because of industrialization and a continuously changing marketplace. Innovative products encourage customer choice, which delivers unique competitiveness regarding quality and functionality. By acquiring new clients, businesses can stay competitive, maintain a leadership position in the industry, and grow their market share.


Benjaafar, S., & Hu, M. (2020). Operations management in the age of the sharing economy: What is old and what is new?. Manufacturing & Service Operations Management, 22(1), 93-101.

Ciraldo, J. (2022). “What Are Lean Operations?” | Definitions and Examples of Lean. Web.

Haddud, A., & Khare, A. (2020). Digitalizing supply chains’ potential benefits and impact on lean operations. International Journal of Lean Six Sigma.

Staff, M. (2021). “Why innovation is essential for business success.” Web.

Vipond, T. (2022). “Operations Management.” Web.

Find out your order's cost