Trakcare Healthcare Hospital Information System


For the efficient and effective provision of healthcare services, Sharjah Hospital uses the TrakCare healthcare information system to fulfill its objectives of managing administrative, financial, and medical operations in a fully integrated computerized environment. TrakCare healthcare information system provides the best evidence-based clinical healthcare services with patient involvement (Feng, Siu, & Zhang, 2013). The goal is to ensure an integrated solution that enables efficient and effective access, processing, and storage of patient information for the management of inpatients and outpatients. Cost-effectiveness is a prime consideration because of the automation of various processes within the hospital. The services are offered by enabling doctors, nurses, and those working in the hospital environment to store, retrieve, and update the patient’s medical records in real-time. Such a goal cannot be achieved without using an information system that has a user-friendly interface to route diagnostic information electronically.

The proposed study will focus on investigating the use of the TrakCare healthcare information system to offer end-to-end enterprise-level medical administration services, provide data to stakeholders such as the government besides automating the hospital routine workflow of asks. The underlying architecture is client-server, which enables users to perform different services on the platform such as requesting information about the patient, updating client records, and securing the storage of patient data. Besides, the information system provides the patient with the desired level of information depending on the system and sub-system components.

According to Kuperman, Gardner, and Pryor (2013), the core system is divided into different modules which include policy and procedure management system, laboratory information system, and Radiology information system for the storage of patient images besides facilitating the workflow of radiological services. Besides, there are additional components that make the information system complete, such as the human resource department for the management of the medical and on-medical staff, pharmacy information system for the dispensing requested drugs and for over the counter transactions, rooster management system that enables the management to schedule hours of the nursing staff, maintain shift rotation, and support inventory of the patient information. The proposed system is based on a distributed architecture that utilizes industrial and market standards such as the TCP/IP protocol, UNIX operating systems, Windows operating system, and related products.


  1. Analyse the operations of the Sharjah Hospital information system
  2. Analyze UML diagrams showing the interrelationship among the hospital information systems components
  3. Develop a class diagram of the relationship among the components
  4. Develop component and sub-component diagrams of the system architecture
  5. Analyze a user interface for the hospital staff for accessing and interacting with patient information

Theoretical model

The study will be based on the systems theory of thinking that deviates from seeing a system as a linear model to viewing the hospital and its information system in the context of goal directness, continuity, and organization.

Research methodology

According to Kumar and Phrommathed (2005), the research will be based on both the qualitative and quantitative research paradigms that will involve the extensive literature review on hospital information systems and the statistical analysis of quantitative data to determine how the TrakCare healthcare information system was implemented. The quantitative paradigm provides data based by administering data collection instruments on the Sharjah Hospital staff with measurements on the data done on the Likert scale.


Feng, D., Siu, W. C., & Zhang, H. J. (2013). Multimedia information retrieval and management: Technological fundamentals and applications. New York: Springer Science & Business Media.

Kumar, S., & Phrommathed, P. (2005). Research methodology (pp. 43-50). New York: Springer US.

Kuperman, G. J., Gardner, R. M., & Pryor, T. A. (2013). HELP: a dynamic hospital information system. New York: Springer Science & Business Media.

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